Microsoft Dynamics 365 Business Central brings together the best CRM and ERP offerings into one cloud service for an all-in-one business management solution that manages finances, operations, sales, and customer service. This suite of intelligent applications allows you to grow beyond the limits of your basic accounting software by providing accounting functionality and apps for 360-degree management of your business.
The apps are connected to each other, so they facilitate connections between team members and automated workflows—helping you connect your business and make smarter decisions. Plus, it’s easy to use and adapt.
By taking advantage of Dynamics 365 business applications, organizations can:
- Engage customers and build relationships: Fundamentally reimagine how you engage with customers by creating personalized marketing, sales, and service experiences using data and intelligence to improve every interaction.
- Optimize operations: Improve service, drive efficiency, and reduce costs with intelligence and prescriptive guidance infused throughout your business processes.
- Empower employees: Hire, engage, and unleash the best talent to do their best work with data and insights surfaced right where they work.
- Transform products and services: Use data as a strategic asset to identify new market opportunities, produce innovative products, and create exceptional customer experiences with a comprehensive view of your customers and operations.
One unified platform
Consolidate your disconnected systems into a single, comprehensive solution to manage your financials, sales, services, operations, projects, supply chain, and reporting and analytics.
From quote to cash, all within office
Automatically pull your systems and processes together within familiar Office tools such as Outlook, Word, and Excel. Set up customers or vendors, create quotes, process orders, and submit invoices within Outlook. Easily export data and create outgoing documents directly in Word and Excel.
Connect to industry apps
Easily configure Dynamics 365 using business add-ons to customize or extend capabilities for specific industry needs with PowerApps, Microsoft Flow, and Power BI.
Chart financial performance in real time with built-in Power BI dashboards, and get a complete picture across your business with customized reports when and where you need them. The easy-to-share, self-serve reports include key performance indicators (KPIs), inventory, sales, and order status.
Security and compliance
Use built-in privacy-by-design and privacy-by-default methodologies to help your business comply with the General Data Protection Regulation (GDPR). Grant and restrict access to data on multiple levels and enable audit trails to ensure security and accountability. Move and store personal data freely across your systems while protecting them from unauthorized access with automatic encryption.
The Discover Dynamics 365 virtual conference was held on August 27, 2020, one-day, multi-track virtual conference for Microsoft Dynamics 365 Sales and Business Central users.
If you missed out on the conference or would like to review some of the great sessions, you can view the recordings at: Discover Dynamics 365 2020 Session Recordings.
Take advantage of 20+ breakout sessions filled with industry-leading insights!
Dynamics 365 Business Central
is a business management solution for small and mid-sized organizations that automates and streamlines business processes and helps you manage your business. Highly adaptable and rich with features, Business Central enables you to manage your business processes, including finance, manufacturing, sales, shipping, project management, services, and more.
Dynamics 365 Commerce
(formerly Dynamics 365 Retail) delivers a comprehensive omnichannel solution that unifies back-office, in-store, call center, and digital experiences. Commerce enables you to build brand loyalty through personalized customer engagements, increase revenue with improved employee productivity, optimize operations to reduce costs and drive supply chain efficiencies.
Dynamics 365 Finance
helps you automate and modernize your global financial operations. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business growth. Use Finance to drive strategic financial decisions with artificial intelligence, unify and automate your financial processes, reduce operational expenses, and decrease global financial complexity and risk.
Dynamics 365 Human Resources
(formerly Dynamics 365 Talent) streamlines many recordkeeping tasks and automates several staffing processes. These processes include employee retention, benefits administration, training, performance reviews, and change management. Human Resources also provides a framework for human resources staff to manage areas of oversight.
Dynamics 365 Supply Chain Management
helps you transform your manufacturing and supply chain operations. Use predictive insights and intelligence from artificial intelligence (AI) and the Internet of Things (IoT) across planning, production, inventory, warehouse, and transportation management. Supply Chain Management can maximize operational efficiency, product quality, and profitability. Use Supply Chain Management to innovate with intelligent manufacturing operations, modernize warehouse management, optimize production performance, maximize the life of your assets, and automate and streamline your supply chain.